Disclaimer


The information contained in this website is for general information purposes only. The information is provided by Luke Branding Solutions and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
 
Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Luke Branding Solutions. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Luke Branding Solutions takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright:


This website and its content is copyright of Luke Branding Solutions PTY LTD 2009. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Supplier Pictures:


The Luke Branding Solutions customised clothing and promotional products pictures viewed on this website are the property of our suppliers. Luke Branding Solutions has acknowledged these pictures to be the property of Johnny Bobbin’s wear , Bocini, Biz Collection and DNC, Logoline, Grace Collection and Epic Legend.
 

Order and Payment Policy: 


General: All customers are required to prepay 50% of the entire cost of the order before production commences (this includes production of proofs).

Rush orders (1 -3 day turnaround): All rush orders must be 100% pre paid and production will not start until payment has been received. A $30 fast track fee will be charged for all rush orders.

Luke Branding Solutions can only guarantee delivery times and in-hands dates once an order is placed and paid for in full.
 
For payment, Luke Branding Solutions accepts: Visa, American Express, MasterCard, cheque, money orders, and/or certified school or government purchase orders.

The full amount of an invoice may and can be charged to the supplied credit card on file at any point before, during, or after the order.
 
Luke Branding solutions will charge customers a $30 service fee for cheques or credit cards that bounce.
 
Luke Branding solutions reserves the right to refuse any order if there are concerns with the customers ability to pay for the goods.


Return Policy:


A cancellation fee of $50 will be applied to all canceled jobs unless advised otherwise.

Any chargeable services including, but not limited to paper or product proofs, art charges, setup charges, digitizing and embroidery or courier charges performed up until the time of cancellation will be billed to the customer at Luke Branding Solutions discretion.

Cancellation Policy:


There is a 3 day cancellation period on all orders placed by a customer of Luke Branding Solutions.  After 3 days, no cancellations will be accepted and you will be responsible for 100% of the order costs. 

Luke Branding Solutions is not responsible for any errors once a proof is signed by the customer. 

Once a proof is signed the customer is responsible for payment of the entire order.